Information for Patients 

 
 Part of our Pathology Phlebotomist Team

 A Phlebotomist taking blood from a patient's arm

The procedure for having a blood specimen taken is called Phlebotomy and the staff who are trained to take blood samples are called Phlebotomists.
The Out Patient phlebotomy clinic (blood room) mentioned below is solely for the use of Hospital Consultant Out Patients and is not intended for General Practice Patients.
The Pathology Phlebotomists also take blood samples from patients on the Hospital wards.
GPs have their own arrangements within their surgeries for taking blood samples from patients.


Blood tests
We use blood tests to help diagnose your illness and monitor your treatment. We understand that some people find them unpleasant, and we try to treat you with care and consideration.
Blood tests are usually taken by Phlebotomists who are skilled in taking blood samples. Approximately 45% of all blood samples that we process are taken in GP surgeries and 25% in the outpatients department of Good Hope Hospital.

How to find the Out Patient Phlebotomy Department ?
The phlebotomy department (blood room) is in the new Treatment Centre building on the ground floor.

What to do when you arrive ?
You should take a number, press the buzzer, take a seat and then wait until your number is called. 
We try to see everyone as quickly as possible, but delays can occur.
If there is a long waiting time (12 numbers in front of yours) you may want to visit other departments such as x-ray or pharmacy. Alternatively, there is a coffee shop and newsagents on the ground floor – but please note that you must not eat or drink if you have been asked to fast for your test.
Usually the queue is shortest before 9:30am and on Friday afternoons. The last patient is seen at 5pm so you need to arrive at least 15 minutes before then.

• we can only perform a blood test if you bring your request forms. Please check the forms to ensure that your details are correct.

• if you miss your turn you will need to take another number and wait for your turn again.



Having blood taken

Please tell us:-

• if you have had any problems with blood tests such as feeling faint.

• if you take medication that thins your blood such as warfarin or aspirin please tell the phlebotomist.

When you enter the blood room, a member of staff will check your forms and will ask you your date of birth as a safety check. One blood test request may require several different small bottles of blood, but these can be taken from a single skin puncture. After the blood has been taken, we cover the puncture with a dressing.

Apply pressure to this for at least three minutes to reduce the risk of bruising, and keep the dressing on for one hour. Avoid heavy lifting with that arm for several hours. A small bruise may occur after your test due to blood leaking from the punctured vein and collecting under the skin. This is normal and will go down after a few days in the way any other bruise does.


When we are open
Monday to Friday - 9am to 5pm. Closed weekends & bank holidays.
Most blood tests results will be sent to the requesting doctor in 7-10 days. Your doctor can obtain urgent results from the laboratory. Results are not returned to the blood room and can only be obtained from your doctor.

The phlebotomist is trained to take your blood but not to discuss your blood tests or medical condition


Special circumstances

Fasting blood tests:
If your doctor asks you to fast before your blood test please do not eat or drink anything except for water on the day of the test.